FAQs
How Are The Crystals Engraved?
We use sophisticated state-of-the-art software and machines. Two laser beams are directed from different angles at a set plotted point in your chosen shape. This creates miniature fractures. These millions of tiny fractures create your 3D memories inside your Crystal.
What Is The Composition Of Your Crystals?
Our crystals are made from the finest K9 Optical Glass, known for its hardness and high clarity, to ensure the finest quality product, meant to last a lifetime.
Will It Fade?
No! Your crystal structure of the etching will last a lifetime.
Will The Crystals Break?
The crystals are glass, and as such, they are fragile and should be handled with care. Put it in a safe area to be displayed as the beautiful piece that it is.
How Should I Display My Crystal?
The best way to display the beautiful detail in the crystal is against a dark background with one of our LED light bases. This will allow it to be a centrepiece any time of day or night.
How Do I Contact Customer Support?
Email us at support@everlastingengravings.ca
What Are My Shipping Options?
For your convenience, we offer three shipping options:
Free Shipping (Up to 36 hours processing, 3-7 business days shipping)
Expedited Shipping $9.99 (36 hours processing, 2-4 business days shipping)
Express $19.99 (36 hours processing, 2-3 business days shipping)